Global Customer Hubs - Assistant Manager - Hub Transformation

JOB PURPOSE

This role exists to deliver high value by initiating and delivering projects with partner across the vertical pillars (Plan, Deliver, O2C, MDM) and horizontally across the markets. Selected activities are unlocking immediate or strategic value for Unilever and may be covering process, technology and organisation of operations. The projects will be mostly partner led and will typically target

1. Transformation (business process re-design or as response to deployment of radical new technology),

2.  Standardisation of process, technology or organisation to the global process model,

3. Optimisation of existing process to deliver better business outcome.  

You’ll be part of a team that believes in doing work that matters — for people and the planet.

Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

KEY RESPONSIBILITIES

• Coordinate delivery of Genpact led transformation projects within Unilever

• Acting as project lead for transformation projects led by Unilever

• Coordinating project resourcing and delivery across Unilever and Partner

• Driving engagement of BU’s, markets, product and tech teams

• Driving adoption of new ways of working in operations

• Establishing project reporting on progress and delivery versus action standards

• Assuring excellence in project delivery and change control

• Establish a high level of business intimacy with the BU’s and markets

REQUIRED QUALIFICATIONS

• Experience in SC/ Operations across multiple departments and processes (min. 5 years)

• Experience in project management

• Experience in delivering change in process, organisation or technology

• Fluency in English written and spoken

• Experience in managing external parties (VMO/procurement)

• Analytical skills and proficient knowledge of basis analytical and office tools

PREFERRED QUALIFICATIONS

• Desirable experience with delivering digital technologies (e.g. RPA, AI)

• Desirable experience as practitioner/key user with core technologies e.g. SAP, OTM, Kinaxis RR, SAP AATP, PEGA, FEU, High Radius

• Excellent communication and presentation skills

At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.

ADDITIONAL INFORMATION

• Hybrid work and flexibility

• Opportunities for the development and improvement of qualifications

• Sharing the cost of professional training & courses

• Benefits: life insurance, private medical care, pension fund, sharing the cost of sports activities, Benefits System – Cafeteria and many others

• Extra days off to take care of yourself and others

• Unilever store - Our products at attractive prices

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.