Category Operations Manager

Who we are?

On any given day, 2.5 billion people globally use Unilever products to feel good, look good and get more out of life. Our products range from 400+ brands which include Dove, Lynx, Omo, Surf alongside innovative, and purpose-led brands like Ben & Jerry’s, Streets, Continental and many more, giving us a unique place in the lives of people all over the world.

A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity and hybrid working. We have a proud heritage in Australia since 1919 and a thriving, sustainable business today, so there's never been a better time to join us.

We are looking for a Category Operations Manager for Unilever Australia.

The Category & Channel team is responsible for developing and delivering category growth for the Home, Beauty Personal Care (HBPC) business. Through fully integrated, shopper, customer and channel insights, category growth platforms are built to be deployed across the different Customers and Channels. The Category Operations Manager actively contributes to the overall P&L delivery of the category via driving key operational process to ensure we can deliver to all customer and channel priorities and objectives.

The nature of work for Category Operations Manager is Flexible and as such the category focus and working priorities will change depending on business priorities and needs.  This will be defined by the Head of Channel & Category Development (CCD) and CCD Leads on a regular basis – with key focuses shifting between the 2 key responsibilities below and across categories.

Role Responsibilities:

The responsibilities of the Category Operations Manager are in two key areas, with support of the CCD lead:

Operational Lead for Categories

• Lead the ARM & DRM meetings within S&OP – drive the business planning rhythm as well as an accurate and reliable category forecast.

• Working with Customer Managers and Country Category Business Teams (CCBT) Finance collate gap close activities as defined by the CCD Lead.

• Own & Deliver the short term category forecast – responsible for delivering what we say we will deliver via ARM process and DRM alignment.

• Optimise TTS investment (NRM Levers 4&5) to drive efficiency by championing the Promotional Event Analytics (PEA) tool

• Working with the brand lead, input and shape NPD business case development with key category and customer metrics & inputs.

Lead Category Analytics

• Ability to analyse market (scan) and shopper data to build insights to support decision making and build customer strategies and stories

• Build category knowledge and expertise within CCD and across the business by generating standardised category market (scan) data reporting and analysis (Monthly cadence)

• Support the CCD Lead with customer and category insights from standardised reporting to shape category expertise or range review delivery

• Collaborate with other Category Operations Managers and CCD Leads to build and unlock new reporting or tools to streamline processes and improve operational business efficiency.

KEY ACCOUNTABILITIES

• Accountable for the Forecast delivery and accuracy in defined category

• Delivery of accurate Business Case deployment for all customers and channels

• Optimise TTS% & ROI for the category via NRM level 4 & 5 analysis and recommendations

• Support the CCD Leads delivery of category growth plans with analytical reporting and insights

STAKEHOLDER ENGAGEMENT

Category and Channel Leads, Customer Account Managers; Demand & Supply Chain Planners, Finance Business Partners, Consumer Insights Manager, 

Does this sound like You

• Experience in Business, preferably cross-functional with Customer facing and Category experience with a proven track record

• FMCG or similar Retail industry experience.

• Previous experience with data analytics and reporting

• Strong commercial skills and ability to understand all elements of the P&L

• Planning experience or strong analytical mindset

• Ability to collaborate with a wide range of cross-functional teams including customer, supply chain, brand and finance.

What awaits you at Unilever

The core of Unilever’s culture is captured as Human, Purposeful, Accountable. You will be joining a dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do and celebrates your success.

This is your opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally. You will also benefit from amazing discounts on external company products, attractive employee referral reward program amongst other benefits.

This is a great opportunity to work within an iconic and global organisation. We have gained our reputation as one of the world's most admired employers by providing an environment where individuals can achieve their goals, both professionally and personally.

Make no mistake we expect a lot from our people as they do of us. So, if you can rise to the challenge, don't waste any time - apply now!

If you require reasonable adjustments for the application and recruitment process, please advise us on ANZ.talent@unilever.com.

Unilever is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.

This means we encourage people with all backgrounds to apply, including Aboriginal and Torres Strait Islander Peoples, Māori and Pacific Peoples, and people with disabilities. Interested in learning more, check out our Reconciliation Action Plan and Workplace Adjustment Policy on the Unilever webpage.

At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! We encourage you to advise us at the time of your application if you require any reasonable adjustment so that we can support you through your recruitment journey.