CTI Sensory Panel Leader

JOB TITLE:  CTI Sensory Panel Leader

FUNCTION:  R&D

REPORTS TO: CTI Manager, Foods and Beverages

SCOPE: Beverages

WORK LOCATION: Unilever R&D Bangalore

ABOUT UNILEVER:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that strive to improve the lives of our consumers and the communities around us every day. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.

At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you!

BUSINESS CONTEXT AND MAIN PURPOSE OF THE JOB:
Consumer technical Insight (CTI) is a strategic capability for Unilever Research & Development (R&D). Its main remit is to generate and translate product insights into innovation and growth opportunities for the business across several expertise areas (product qualitative research, product testing/quantitative research, claims and demonstrations, sensory evaluation, laboratory testing). CTI is one of the core functions within R&D which represents the voice of consumers to the business and translates consumer insights and language into actionable technical understanding to help in decision making.

The Sensory Panel is one of the core capabilities that we have within the CTI function. The Sensory Panel is used for evaluations of products for shortlisting options, and also for providing guidance for future product development.

MAIN ACCOUNTABILITIES:

We are looking for an appropriate candidate who can take up the responsibility of managing the Tea sensory panel in Bangalore. The person will be accountable for the daily operations of the panel, necessary training, quality control and delivery of results. The person needs to have sensory acuity and be passionate about pursuing a career in sensory science.

While the key responsibility would be to manage, maintain and train the sensory panel, the candidate is also expected to help out the CTI Manager in the management of consumer insights workstream within Foods and Beverages (consumer research qualitative and quantitative) as needed.

The specific responsibilities are listed below:

• Manage the sensory panel to enable the delivery of sensory insights

• Guide the team on product development based on the correlation of consumer and sensory insights.

• Build the sensory capability and expertise on site. Understand and interpret sensory panel data to help the team make the right choices.

• Ongoing maintenance and training of the sensory panel to improve the quality of the QDA panel.

• Have an in depth understanding of the consumers, category, brands and market to generate, develop and support insights from a sensory perspective. Represent the voice of CTI in product development forums, to bring in the sensory perspective.

• Support the CTI Manager in the management of F&B consumer insights workstream; for all key projects and activities.

• Independently manage and co-ordinate consumer studies from end to end to support project networks.

• Engage with key stakeholders for communication of insights and results of sensory studies on a regular basis.

• Engage with cross functional teams to understand requirements and suggest suitable actions, appropriate for the problem, in the sensory space.

• Cataloguing of information to ensure access to information by all in a transparent manner.

• Work with a cross cultural team with ease.

Key R&D Interfaces:

• India F&B CTI team

• India Beverages R&D team

• Project team network (Marketing project leader, Technical PL, CMI)

• Global CTI community

• External agencies/service providers

Key Skills:

• Sensory orientation and acuity

• Effective communication skills (verbal/ written)

• Excellent influencing skills

• Good interpersonal skills and a team player

• Attention to detail and good analytical power, aptitude for problem solving

• Proven project management skills

• Drive, energy to make a real contribution

• Proactive and enthusiastic approach

• Flexible and adaptive working style

Relevant Experience:

• 3+ years of experience in Sensory Science, having worked in management of panels; in the capacity of a panel leader.

• Candidates with relevant experience in consumer research will be preferred

• Bachelor qualification in sciences or equivalent (e.g. chemistry, microbiology, biology, pharma).

Our commitment to Equality, Diversity & Inclusion 

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.