Strategy Sourcing Manager IT – Services

Job Title: Strategy Sourcing Manager IT – Services

Department: Procurement

Profession: Supply Chain

Work Location: Bangalore, India

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

ABOUT PROCUREMENT

Part of the Global Business Operation family, Procurement is responsible for over 30B Euro of material and services spend globally with more than 60,000 suppliers, over half of them in MBS. Getting the right services and materials, sustainably sourced and ensuring responsible procurement is critical to ensuring our brands with purpose grow. Our teams work closely with the business to understand stakeholders needs, bring innovation to meet changing consumer, employee and customer needs, and drive financial value for Unilever through competitive buying. We’re at the forefront of digital procurement, bringing new tools and analytics to drive data-based decisions.  Procurement launched Lighthouse Strategy to support Growth Action Plan as illustrated below:

ABOUTIT Procurement

Global IT Procurement, part of Global MBS IT Power of One Portfolio, manages an annual spend of ~1.3B Euro with a supplier base of about 3,000.  The team has mission of ‘be the trusted advisory team to enable sustainable competitive business solutions and value thru mastery of IT industry and supplier knowledge, total cost of ownership, bold priority, and efficiency.  It operates under ‘Together we Grow Higher’ culture which includes Empower, Empathy, Constructive Challenge, Fulfillment and Have Fun.   

IT Procurement Portfolio Lead for Business Operation (BO) and Tech Foundation is responsible for development and implementation of the sourcing strategy for IT in the areas of BO & Tech Platform. This role will be business-partnering the Head of CTO, currently Adam Raeburn-James and his leadership team. This role will be responsible for all global services spend in the areas for which Adam Raeburn-James and his team are responsible for.

In this portfolio, Unilever is more and more embarking on long term strategic relationships with global application services providers like Accenture, Capgemini, EY, Deloitte and Mindtree etc. as well as Software/SaaS providers.  He/she needs to be able to build and drive relationships with these companies, and with key people in these companies over many years in a non-confrontative way, while still being able to represent and defend Unilever’s interests.

He/she will increase efficiency by driving scale where it makes sense, decreasing fragmentation, pooling expertise across geographies, prioritizing higher impact spend areas, leveraging technology and data, and drive performance that unlocks 4G growth for Unilever.

The role will foster and build a culture of collaboration and agility to enable an efficient project rollout. It will ensure close alignment in strategy with UniOps Service Line Leads, Finance partners, Legal partners, MBS Leadership team and BU Procurement Directors by defining and utilizing a robust support network for the whole team and providing clarity on the ways of works and roles and responsibilities.

Key Accountabilities:

• Partner with BO & Tech Leadership team to understand the business needs, bring deep expertise and insights and develop procurement sourcing strategy and supplier relationship management strategy.   

• Connect strategy & execution aligned to Unilever Productivity program, Global Divisions, Functions & Markets goals and priorities, aligned with Procurement Lighthouse Strategy and UniOps Strategy.

• Work closely and align with the IT Services Portfolio Lead specifically on the global services provider strategies and execution.

• Deliver against financial targets and other KPIs (including value delivery) as per business plan objectives, accountable for delivery of results from all markets across the globe, PMUs, Divisions and functions globally.

• Develop and drive vendor rationalization in the set Portfolio at global level and market level by closely working with regional procurement leads, Enterprise Architect team, Service Lines and Sparta Program Team.

• Lead a geographically dispersed team to inspire, develop, and support our people, deliver results, and create and promote a healthy business culture.

• As a member of Global IT procurement leadership team, he/she will be accountable to support to build the talent pipeline, nurture the TWGH culture towards Team Vision and Mission.

• Lead rigorous execution of the priorities and transformation initiatives across the globe.

• Ensure Portfolio fundamentals (i.e. data consistency, data insights, recurring stakeholder communications, contracts, etc.) are all put in place.

• Demonstrate strong contract skills with deep knowledge of contracting and negotiation of contracts.

• Ensure the MBS Minimum Standards & Ways of Working (CPM) are always applied and being an advocate of the MBS Minimum Standards.

Experience Required:

Qualification/experience

• 8+ years of relevant business experience, with a focus on software and IT services procurement.

• Strategic sourcing, portfolio strategy expertise, with experience in managing complex portfolio/category, at global or multi-regional level.

• Expert in negotiation and contracting; setting up contracts and commercial terms with suppliers, with strong contract skills and deep knowledge of contracting and negotiation.

• Understanding of supply market, value chain, and FMCG knowledge. Knowledge of Cloud Computing, Network, Infrastructure, portfolios and supply markets would be a strong plus.

• Experience in strategic supplier relationship management.

• Experience on large-scale project management.

• Demonstrated and proven leadership capabilities to lead a virtual global team.

• Experience in shaping and leading transformational business process reengineering, with experience driving Change Management initiatives.

• Knowledge of and passion for sustainability, including social sustainability.

General Skills & Competencies

• A thought leader

• A collaborative team player

• Being able to work with strategic suppliers in an open and truly partnership approach, while still strongly representing Unilever’s interests

• Ability to work under pressure and in a complex global environment balancing a broad spectrum of stakeholder requirements

• Comfortable working in conditions of ambiguity, and leading through constant change

• Able to create and drive adoption and execution of a shared vision and strategy for change.

• Ability to interact with senior stakeholders effectively and efficiently to understand their needs and deliver effective balanced solutions

• Delivers change whilst managing the interface between “day to day” and improvement projects.

• Passion for continuous improvement

• Fluent in English, strong verbal and written communication skills, including creation and delivery of effective presentations

• High financial and business acumen

• Strong in selling ideas and concepts

• Inspiring, motivational, and accountable people leader, able to lead remote and cross-cultural teams and connect people and ideas

• Strong in project and time management for complex global projects

• Stakeholder management and people skills

• Passion and practical creativity

• Tenacious and resilient in the pursuit of challenging goals

• Savings and simplification mindset: focusing on cost savings and simplification in all sourcing activities.

Travel:

Avg. 20% international travel is required.

Contacts:

Internal:

Procurement:

• CPO and UPLT

• MBS VP and MBS LT

• Sourcing teams

• Supplier Operations in UniOps

• Procurement Strategy and Insights

• Procurement Partners and Purpose team

Business partners:

• UniOps

• HR

• Finance

• Legal

D&I statement:

Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. 

Unilever embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Interested candidates please share your resume on

POG-Fatema.Khilawala@unilever.com