Global Artwork Production Specialist

ABOUT UNILEVER:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.

Position Summary:

The primary purpose of this position is to strategically coordinate Unilever’s packaging artwork development and approval through the Artwork Excellence model, from the creation of mechanical artwork to approved artwork and separation files. The focus is on customer packaging (CP). This global role will cover multiple markets requiring strong project management experience and preferably global exposure.

This person will be responsible for initiating and managing Customer Packaging artwork projects using the CP artwork workflow management system (BLUE) and overseeing the production, storage, and availability of artwork assets for usage through the digital channels.

The role demands collaboration with global teams, coordination with internal teams (e.g.: AW production teams, R&D, and Supply Chain) who provide artwork content and with external partners such as Print Management Agency (PMA) and printers who deliver the work in the form of mechanical artwork and printed packaging.

The Customer Packaging Artwork Project Lead is responsible for delivering artwork with quality and consistency, driving speed and efficiency, and bringing continuous improvement in the space of artwork creation and management by leveraging technology and accelerating artwork automation to meet future trends.

Key Accountabilities:

• Develop and monitor artwork management KPIs with the AW Manager.
• Work in different time zones and countries to ensure end-to-end delivery of customer Packaging Artwork in relevant locations.
• Understand the artwork process, roles, and responsibilities and how to fit this into the Customer Packaging Artwork project management process to deliver projects on time and in full.
• Present artwork updates to the in-market AW Production teams as and when required.
• Thorough understanding of Unilever Brand guidelines, and AW guidelines to drive artwork KPIs (e.g., efficiency and Speed).
• Take accountability for delivery of mechanical artwork and separation files to printers, and proactively manage issues.
• Manage Print Management Agencies and take a lead role to drive agency improvements to ensure consistent performance, quality, and efficiency for their portfolios and locations.
• Ensure that the print management agency follows the approved rate cards and service level agreements and that responsible procurement and payment procedures are followed, in line with company policy.
• Participate in global workstreams to represent your categories or regions. Share and roll out expertise that is relevant to your experience or desire to learn and lead.
• Takes accountability for driving consistency of CP artwork projects, and artwork management rollouts globally/regionally.
• Stay abreast of current technology, tools, and innovation opportunities, to enhance speed to market and improve the overall quality of Unilever’s packaging assets.
• Identify opportunities to further simplify, harmonize, reuse, and repurpose Unilever packaging assets across categories/regions.
• Contribute to developing and implementing Global Marketing initiatives in the space of artwork and surrounding areas of expertise.

Challenges:

• Coordinating multiple projects simultaneously; working with internal team members as well as external stakeholders at the same time.
• Work through multi-cultural environments and people/partners in many different countries.
• Managing artwork in a continuously changing environment, where timelines are always tight, and artwork is always on the critical path for delivery.
• Delivering this on time and efficiently.
• Managing internal teams and external vendors based in different locations and need to be updated on performance and delivery.
• Working with a process and online system that requires discipline from others.
• Managing the external vendor’s compliance within the agreed lead time and quality of delivery, compliance to rate card, and processes.
• Functioning as a technical expert and business partner to the in-market AW production teams to achieve seamless delivery of CP AWs using a globally harmonized process.
• Manage Print Managing Agency workload and crisis regarding quality and deliveries OTIF.
• Ensure visibility on costs and application of the rate cards correctly.
• Strong communication and influencing skills to manage self and others.

Scope:

• The scope of the role covers artwork and print management.
• This position can be responsible for several brands and categories at the same time.
• This may be across market clusters or countries.
• There is no central time zone and therefore the position may have to work in several different environments.
• The individual must also coordinate multiple teams, external vendors, also possibly within other time zones to manage all projects as per the artwork process.
• Supporting the Artwork Production Manager by providing leadership to artwork, team, and business activities when the manager requests, or is not available to do so.

Skills (what) & Competencies (how):

I. Key Competencies:

• Strong communication skills
• Excellent Project management skills
• Ability to build collaborative relationships
• Adaptability
• Leading people
• Ability to embrace and manage change
• Good organizational awareness
• Strong at influencing
• Business Partner mindset (not Customer Service)

II. Key Professional Skills:

2-3 Years’ experience in artwork management or a similar role, which may include: print production, print management, packaging development and or supply management etc.

III. Key General Skills:

• Project Management
• Stakeholder management
• Highly computer-literate
• Fluent English
• Intercultural Awareness