Personal Care CSP Operational Manager

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. 

• Works hand in hand with in-country CBD and BU CSP to create Category Growth plans, sets targets and supports execution.
• Identify Brand volume opportunities and exploit them at the maximum within the category/customer/channel strategy based on Category Plan and understanding of the dynamics of customers and channels to deliver the category targets in volume in line with the company ambitions.
• Drive profitable mix inside category.
• Design the best Route to Market for the category.
• Exploit opportunities to generate additional category volumes in line with the Category Promo Strategy, with Promotional Guidelines and with the Category JTBD at the trade level.
• Development & evaluation of category tactics (e.g. promo price, free weight, co-packs, boosters etc.)
• Identify the issues and the opportunities of the category, make proposals for clear battles to be won for our Brands to increase the category and deliver the established KPIs.
• Design leaflet category strategy and management in line with category objectives.
• Understand competitor tactics within channels /customers and develop/initiate Unilever response in line with Competition law.
• Contribute with inputs and responsible for the outputs of the S&OP process.
• Consolidate field/country plans as an input to the S&OP
• Develop and deliver Quarterly Plan which will help the category to deliver the targets.
• Weekly trade visits and weekly scorecard with the key learning’s from both our activities and competition activities
• Responsible for the full management of discretionary CPP, CS budgets of the category
• Develop activities including customized offerings (incl. special packs, channel specific packs, channel specific offers)
• Actively involved in the NRM exercise lever 3–5

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Translates BU trade strategies into Customer specific Plans; creats and owns Customized Promotional Strategy, assures competitive winning BU into customer plan, creates customer choice mix and planning

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

• Relevant experience in Brand Development or Category Management
• Ability to work both independently, with minimal supervision, and collaboratively as part of a team in a fast-paced environment.
• Strong analytical, organizational, and planning skills in a fast-paced environment
• Strong relationship building and interpersonal skill.
• Capability for problem solving and decision making.
• Great communication and negotiation skills

Skills

• Fluency in English
• MS Office tools (BI and CRM previous experience would be advantage)
• Basics of Marketing
• Digital & Social media

• Strong capability of data analysis (consumer, forecasting, demand planning).
• Capability of developing strong team relationships via interpersonal and communication skills.
• Responsiveness and resilient attitude.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.