Credit Controller

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE:

As a Credit Controller, you will play a pivotal role in shaping and executing the credit control strategy while ensuring a healthy debt position andmaintainingoptimal overdue levels. Your responsibilities will include:

• Credit Governance & Policy Compliance:

• Ensure compliance with the Global Process Model and Global Credit Policy.

• Oversee credit limit governance, including setting, reviewing, and approving credit limits in line with the local Credit Policy and the Table of Authority (TOA).

• Acting as the first level in ToA in the daily process of approving blocked orders due to payment checks (credit limit excess & overdue)

• Manage credit insurance processes, including policy maintenance, reporting, and settlements.

• Operational Oversight:

• Supervise OTIF delivery of tasks by Genpact partners.

• Monitor and support the dunning process, overdue analysis, and reporting.

• Stakeholders Collaboration:

• Act as the key liaison between Customer Development, Finance, Legal, and Genpact teams on all credit control and overdue-related matters.

• Provide insights and reports to CD, GM, and Head of Finance on overdue performance and credit risk.

• Ownership of Genpact performance management within credit control & cash collection activities 

• Internal & external audit:

• Support internal and external audits by providing required documentation and data.

• Technology & Transformation:

• Support the deployment and adoption of the HRC Credit Release Module and other digital tools.

• Participate in governance calls and contribute to continuous process improvements.

WHAT YOU WILL NEED TO SUCCEED:

Experiences & Qualifications

• At least 3-5 years of professional experience in credit control, finance operations, or customer operations.

• Experience collaborating with shared services or outsourced partners is a plus

• Familiarity with SAP, HighRadius, and credit insurance platforms (e.g., Atradius).

• Understanding of audit processes and financial compliance requirements.

• Languages: both Hungarian and English

Skills

• Analytical Thinking: Strong ability to analyze credit data, customer balances, and overdue trends.

• Communication: Excellent interpersonal and communication skills to engage with cross-functional teams and external partners.

• Decision-Making: Sound judgment in credit risk assessment and escalation handling.

• Process Orientation: Detail-oriented with a firm grasp of credit control processes and governance.

• Tech-Savvy: Comfortable working with digital tools and supporting technology rollouts.

• Project Management: Ability to manage multiple priorities and contribute to transformation initiatives.