Senior Cluster Fulfilment Manager

Requisition ID: R-90830

Job Title: Senior Cluster Fulfilment Manager

Location: Branch Office, Chennai

Job Purpose:

Cluster Fulfilment Manager is responsible for managing end-to-end supply chain operations for a consumer cluster in HUL. This includes inventory management, production planning, order fulfilment, and distribution to ensure that product availability and service levels are met while optimizing costs.

Key Responsibilities:

• Develop and implement inventory management strategies to optimize stock levels while ensuring product availability and minimizing stock-outs.
• Plan Storage capacity & Throughput for Depots & right capacity decisions
• Ensure timely invoicing everyday with best Day 0 / DOT & invoice accuracy
• On-time & accurate buffer operations execution | Deliver superior unloading TAT
• Lead cost optimization for Depot. Deliver annual WH & freight cost targets
• Work closely with the sales team to ensure accurate demand forecasting and inventory planning.
• Manage order fulfilment and distribution operations to ensure on-time delivery and customer satisfaction.
• Monitor and analyse key performance metrics, such as inventory turns, service levels, and order fill rates, to identify areas for improvement and implement corrective actions.
• Develop and maintain strong relationships with suppliers, logistics providers, and other stakeholders to ensure efficient and effective supply chain operations.
• Collaborate with cross-functional teams, including sales, marketing, finance, and procurement, to drive business growth and profitability.
• Ensure compliance with all relevant regulatory and legal requirements, including safety, health, and environmental standards.
• Drive Superior cost by implementing best practices and Brilliant basics across depot operations
• Drive National level project around Customer Service and Logistics for world class customer experience.
• Disruption planning with all relevant stakeholders to minimize business impact

Samadhan Specific:

• Deliver n+1 delivery consistently above 80% & and a CVF/CLF close to 90% through right S&OP & stock planning
• E2E process execution between warehouse and cross-docks for timely delivery
• Achieve picking shortages & damages within targets through improvement programs
• Timely reconciliation & induction of return stocks in the warehouse

Availability:

• Implement processes to ensure predictive service and trigger timely actions for resolving the hotspots
• Lead the S&OP process to ensure right v1 numbers inlines with MGP & market demand
• Liaise with supply & distribution leads for structural  for service  hostpot,  identify right improvement plans for resolution and execute the same
• Deliver Day 0, DR & BW as per agreed targets

Experience Required:

• Minimum of 7 years of experience in supply chain operations, preferably in a consumer goods or retail industry.
• Proven track record of successfully managing end-to-end supply chain operations, including inventory management, production planning, order fulfilment, and distribution.
• Demonstrated leadership skills, with the ability to lead cross-functional teams and drive results in a fast-paced and dynamic environment.
• Knowledge of relevant regulatory and legal requirements, including safety, health, and environmental standards.
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.

Qualification:

• Bachelor's degree or Master’s Degree in supply chain management, logistics, business administration, or a related field.
• Strong analytical and problem-solving skills, with the ability to use data and metrics to drive decision-making.
• Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.
• Proficiency in supply chain management software and tools, such as SAP, BI

All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding