Assistant Manager Quality (Soap)

Designation -

Assistant Manager - Quality (Soap)

Grade -
WL1B

Role Overview -
Assistant Manager Quality (Soap) supports the implementation of Unilever specifications, standards and Quality Management System (QMS) for quality assurance and controls in alignment with applicable regulatory requirements. This key Quality role ensures systems are in place to comply with local and international regulatory requirements and drives site Quality improvement activities to ensure product consumer safety & overall quality and address consumer / customer issues.

Job Responsibilities -
• Ensure compliance to factory standards, specifications and GMPs. Will ensure effectiveness via use of assessment/audit and CAPA that supports the findings.
• Ensure quality program skill and training programs implemented for site.
• Manages internal and external audit programs including but not limited to setting audit schedule, managing external audits, performing external audit preparation.
• Manages CAPA generation and completion process for internal and external audit findings.
• Lead the Supplier Quality initiatives in collaboration with corporate Supplier Quality.
• Manages root cause investigations internally for supplier non-conformance and customer/consumer complaints.
• Quality representative for Innovation projects to drive compliance, growth, and consumer relations.
• Provide support towards consumer complaint reduction and improvements
• Manages compliance and updates to Product Safety & HACCP plans.
• Manages document control and documentation management including policies, procedures, forms, cleaning records, and batch records.
• Drives process control by partnering across the sites on policy, procedure and form creation and updates.
• Leads teams to quickly address and resolve Quality issues in both systems and processes.
• Support the Quality Management System improvement process for the most relevant topics including SAP-QM and QualityOne (Veeva).
• Provides Quality updates to Category to key stake holders.
• Collaborates with R&D and others in Supply Chain to enable key work streams driving our business growth.
• Serve as third party laboratory and procurement liaison leading 8 Stages of Incoming Material methodology for non-conforming products and associated improvement initiatives.

Required Qualifications -
• Preferred University degree in technical discipline: BSc in Chemical, Mechanical, IPE
• Applied knowledge of GMP, HACCP, Halal, WCM, ManEx etc.
• Preferred 1-3 years of experience in manufacturing, quality control, quality assurance, with regulatory-facing experience as a plus.
• Preferred HACCP certification
• Demonstrated leader of functional working teams
• Proven effective in collaboration and communication
• Basic proficiency in MS tools (Excel, Power BI, PPT) and UL Business Systems (SAP, PLM)

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.