Commercial Excellence Lead

Unilever is currently hiring for Commercial Excellence Lead

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are motivated by driving customer satisfaction by Cross-functional collaboration, process development and leading for continuous improvement then this role is just for you!

As Commercial Excellence Lead you will be a part of our Nordic Customer Operations team. You will be leading a small team responsible for the Bill to Cash processes, including Business Planning, and the connecting tools (eg TPM, TPA, High Radius). The roles is a hands on role, in which you will be working closely within the Customer Operations team but also close to the Sales team and our 3rd party Operations team with the ambition to provide the best experience for our customers.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

As Commercial Excellence Lead your main responsibility will be to:

· Partner cross-functionally to secure E2E process alignment and improvement priorities in the Bill to Cash and Business Planning processes. This includes e.g. processes for promotional planning, pricing, claims and account receivable.

· Ensure smooth operation and collaboration with outsources services run by our 3rd party partner.

· Lead process evaluation and optimization, incl maximizing the use of technology.

WHAT YOU NEED TO SUCCEED

· A degree in Supply chain management, Business Administration, Finance, or a related area.

· 3-4 years’ experience in Order to Cash, Sales operations, or related area.

· Understanding and working along complex processes.

· Business acumen and financial understanding.

· Stakeholder management and collaboration

· Continuous improvement mindset

· An interest in finding opportunities for automation and use of technology.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

ADDITIONAL INFORMATION

Function: Customer Operations

Reports to: Customer Operations Lead Martina Sundberg

Scope: Nordics

Location: Denmark, Copenhagen

Terms & Conditions: Full time, maternity cover until June 2026.

ARE YOU INTERESTED?

Please apply via this portal as e-mail applications will not be processed. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact local Talent Partner at ta.nordic@unilever.com>.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.