Supply Planning Specialist – Ecommerce

Background & Purpose of the Job

This role plans and oversees the execution of repacking activities for the ecommerce portfolio within Beauty and Wellbeing and Foods, with the goal of achieving customer service excellence while meeting inventory and waste targets. This includes leading a cross-functional team to launch new ecommerce packs, supply planning to signal dependent demand for staple packs, coordinating orders with Customer Service team members, as well as monitoring the movement of stock to the network. The position is the focal point for ecommerce planning execution with many cross functional counterparts. This is a key role to support ecommerce growth within the Supply Chain Organization.

Who You Are & What You’ll Do

• Execute repacking operations for all eCommerce ready Special Packs including: supply planning, production monitoring, customer service tracking/ communication, inventory management, and new project timeline management to minimize waste and slow-moving goods, all while keeping customer service a key focus.

• Serve as the primary liaison across Supply Planning, Demand Planning, Customer Service, DRP, WIP Planning, and Third-Party Manufacturing (3PM) Operations to ensure seamless cross-functional alignment. 

• Sit as a key member of the working project team developing new ecommerce projects.

• Conduct focused improvement activities and after-action reviews as needed to improve performance against key KPIs and issue avoidance for future projects.

• Key in cost control through forecast error minimization, project coordination, and inventory planning.

You’re a born leader: You will be a visible leader in the Ecommerce community with a portfolio of 120+ SKUs. Your actions will have a sizeable impact on the end to end Supply Chain.

You’re a strategy guru: You will always be on your toes thinking of a Plan B and ready to execute when needed. You will be an out of the box thinker coming up with solutions to new problems while using your strategic influencing skills to convince the cross functional team to execute.

You’re a dot connector: You can take a step back and see the full picture in front of you to understand the issues/story at hand and communicate effectively back to your business partners and immediate team.

You love to win, and have fun doing it: You will have the opportunity to drive improvements while executing on your daily responsibilities. You will enjoy accomplishing all of this as part of a very collaborative team.

What You’ll Need To Succeed

• Bachelor’s degree in Operations / Supply Chain or equivalent experience

• Minimum of 1 year of relevant experience in Supply Chain Planning or other Supply chain experience

• Strong relationship management and team leadership both internally and externally

• Holding people accountable, developing self and others, breakthrough thinking, optimizing Supply Chain integrated performance, strategic vision and influencing

• Demonstrated strong stakeholder management skills in previous role(s)

• Proficiency using MS Excel, PowerPoint, Power BI. Kinaxis and SAP System knowledge is preferred

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