Home Care Quality Supplier, Collaborative Manufacturing and Innovation Assistant Manager – Europe and PTAB

Unilever is currently hiring for Home Care Quality Supplier, Collaborative Manufacturing and Innovation Assistant Manager– Europe and PTAB

Reports to: PTAB HC BU & MQO Quality Lead

Scope: Europe and PTAB

Location: Istanbul or Konya, Turkey (flexible)

Terms & Conditions:  Full-time

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

The Home Care Quality Supplier, Collaborative Manufacturing and Innovation Specialist plays an important role embedding and influencing quality in the European and PTAB (Pakistan, Turkey, Arabia and Bangladesh) Business Units. They work alongside the BUs cross-functional and leadership teams as well as quality teams from other Business Units and Business Groups. 

The main responsibility is working with our sourcing units, collaborative manufacturers and suppliers to analyze the quality concerns, maintain high standards and drive improvement. Providing direction, the Home Care Quality Specialist shares knowledge and helps with the upskilling across the BU and quality teams from other business units. The Home Care Quality Specialist co-creates processes and ways-of-working and takes the lead on initiatives to ensure quality in the Business Unit with suppliers and collaborative manufacturers throughout Europe and PTAB. Additionally, he/she will support landing innovations within the quality expectations of our consumers or beyond. 

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Support Business Group and Business Units’ Quality strategy, governance and goals through specific projects and targets. 
• Ensure compliance with GMP and Global Quality standards through hygiene audits and risk segmentation, in Collaborative Manufacturing sites
• Positively support consumer centric quality culture and its deployment across and through other functions within the business. 
• Partner with the Business Unit teams on initiatives to improve Product Superiority. 
• Support risk assessments for innovation to ensure all risks are captured and mitigated appropriately 
• Quality lead on innovation projects involving Collaborative Manufacturing 
• Pre-emptive Risk Mitigation: proactive, structured engagement in management of change to help with the identification and action plan creation for preventing and/or mitigating potential threats. 
• Provide quality inputs and recommendations for Business Units’ decision-making forums, following risk-based approach logic (with the possibility of joining some of these forums). 
• Ensure that Unilever Quality Management System is being followed by Business Units in Europe and PTAB.  
• Provide support on continuous improvement and/or the co-creation of new quality frameworks, procedures, processes and tools in his/her area of scope. 
• Support Country and Business Units/Business Group in managing consumer safety, legal or other quality-related incidents where applicable. 
• Work with all relevant functions on the identification and transfer of “Best Practices” and “Lessons Learned” across the organization (within BUs and BG). 
• Quality management of global sourcing / cross regional sourcing of products, including the creation & sign off of ICQAs (inter company quality agreements). 
• Ensure / support that changes linked to product sourcing strategy are managed through Quality processes. 
• Support changes to existing and new manufacturing sites (SU/CM/M&A) through activities that assure quality/hygienic control processes are in place and operating efficiently. 
• Drive or support resolution of supplier-related quality issues and prevention of re-occurrence. 
• Assess and develop supplier capabilities (incl. audits, trainings, performance and program reviews) 
• Support quality and Business Units’ digitalization strategy, including quality relevant digital tools. Translate business need to functional requirement for the tools, and coordinate roll-out & implementation. 
• Collect, use and analyze quality data to drive insights and improvements. 
• Provide overall quality coaching, upskilling and quality training in his/her areas of competence. 
• Displays flexibility by supporting other Quality teams if required 

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• A University degree in general sciences or technical discipline is preferred. 
• Relevant FMCG (fast moving consumer goods) business experience in Quality, R&D or Manufacturing 
• min 3 years experience in supply chain / quality / R&D
• Turkish language and advanced English are must
• Knowledge of GMP and Hygienic Design 
• Experience of performing external or internal audits 
• Packaging or chemical experience is preferred.
• Collaborative Manufacturing management knowledge from previous roles, is preferred. 

Skills

• Has a professional attitude and relevant communication skills to work with suppliers 
• Proactive and self-driven, managing own workload and project planning. 
• Must be able to take leadership on certain activities. 
• Is persistent, able to engage other and influence decision making 
• Has good root cause analytical skill to understand the problem in dept 
• Flexibility to adapt to different situations and ways of working 
• Flexibility to support other quality teams if needed 
• Great interpersonal relationships and strong team player 
• Ability to collaborate with and influence other groups or functions (incl. external partners) 
• Digital Native 
• Analytical ability 
• Good presentation skills 
• Problem solving and continuous improvement skills 
• Ability to challenge the status quo to unlock improvement potential

Leadership

• You are an inclusive motivator of people. Your team delivers with real passion, growing and learning from each other whilst delivering quick wins.
• You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.

• Critical SOL (Standards of Leadership) Behaviors
  • PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
  • PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
  • TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
  • BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

En tant qu'employeur responsable et inclusif, Unilever est attentif à la diversité et à la mixité de ses équipes. Nos recruteurs sont engagés et veillent à l'application de processus de recrutement non-discriminants.

Tous nos postes sont ouverts aux personnes en situation de handicap et Unilever accompagne ses collaborateurs dans la mise en place d'éventuels aménagements de poste et de dispositifs d'accessibilité.