Invoice To Pay Processes Coordinator

JOB PURPOSE

This role exists to Lead day-to-day Invoice-to-Pay (I2P) operations for Europe, ensuring strong market performance across KPIs while enabling successful delivery of Projects and regulatory e-invoicing programs. The role drives backlog reduction, POT (Payment On Time) performance, overdue management, and controls compliance, partnering with markets, Third-Party Service Providers (3PSP) and functional teams to land design, UAT, and go-live activities with zero significant control defects. You’ll be part of a team that believes in doing work that matters — for people and the planet. Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

KEY RESPONSIBILITIES

• Market Operations Leadership: Be the key S2P Market operations partner for Europe; coordinate escalations with a resolution mindset and identify gaps in user/vendor knowledge.

• Performance Delivery: Sustain market performance across all KPIs; reduce backlog, deliver POT while reducing overdues.

• Projects : Land the program per agreed calendar without business disruption; participate in BRD discussions, UAT, DTP readiness; stabilize operations post transition.

• Regulatory E-Invoicing: Lead/Support country e-invoice mandate projects with providers and cross-functional teams; ensure design readiness and implementation.

• Controls & Risk: Achieve zero significant CDRs due to operations delivery; implement new GPM/GFCF controls checklist and support Regional Controller framework.

• Stakeholder Management: Partner with Supply Ops leads, CM Procurement/buyers/planners, and 3PSP; manage senior stakeholders across EU; provide clear storytelling through dashboards and Power BI.

• Reporting & Analytics: Own country reporting; build insightful narratives; track Value at risk items to ensure accurate financials.

REQUIRED QUALIFICATIONS

• Professional qualification with 2+ years’ experience in financial, operational, or business partnering roles.

• Excellent analytical and communication skills with the ability to respond under pressure.

• Experience in driving performance improvements.

• Strong problem-solving skills and the ability to develop effective mitigation strategies.

• Knowledge of supply chain and prior experience in S2P will be an advantage

PREFERRED QUALIFICATIONS

• Excellent organizational skills and attention to detail.

• Effective communication and interpersonal skills.

• Ability to analyze data and provide actionable insights.

• Strong negotiation and conflict resolution skills.

• Ability to work independently and as part of a team.

• Adaptability and flexibility in a dynamic work environment

At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.

ADDITIONAL INFORMATION

• Hybrid work and flexibility

• Opportunities for the development and improvement of qualifications

• Sharing the cost of professional training & courses

• Benefits: life insurance, private medical care, pension fund, sharing the cost of sports activities, Benefits System – Cafeteria and many others

• Extra days off to take care of yourself and others

• Unilever store - Our products at attractive prices

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.