Digital & Supplier Partnerships Quality Specialist - Europe B&W & PC

Please Note: The deadline for applying is 23.59 the day before the job posting end date.

Job Title: Digital & Supplier Partnerships Quality Specialist - Europe B&W & PC

Location: Port Sunlight/Leeds, Kingston & 100VE will be considered

JOB PURPOSE

Quality and strategic partnerships are key drivers of competitive advantage in the Personal Care and Beauty and Wellbeing business. The Europe BU PC & BW Digital and Supplier Partnership Specialist plays a crucial role in supporting business growth through supplier and digital transformation. This role drives a culture of consumer obsession, leveraging insights to deliver superior products, and ensuring the successful integration and performance of digital and supplier partnerships.

RESPONSIBILITIES

• Governance and Compliance: Ensure product compliance by design and delivery as part of the innovation or change process with Suppliers partnership
• Partnership Development: Cultivate and maintain relationships with key digital and supplier partners to enhance business growth and product offerings
• Strategic Planning: Develop and implement strategies for partnership growth and integration, aligning with the company’s objectives
• Negotiation and Agreements: Identify potential partners, negotiate terms, and formalize partnership agreements
• Supplier and Manufacturing Collaboration: Ensure suppliers, CM, and manufacturing are prepared and capable of developing capabilities in line with innovation and changes
• Digital Transformation: Lead the development and deployment of digital transformation initiatives within the BU to enhance quality and operational efficiency
• Team Representation: Represent the BU team in supplier, digital forum as key member of the Europe PC & BW Quality Team
• KPI Delivery: Deliver BU quality digital & partnerships KPIs, measure performance, and drive improvements
• Cross-functional Collaboration: Collaborate with cross-functional teams, suppliers, and external stakeholders to deliver safe and superior quality FTR
• Consumer Feedback: Work with the innovations and operations team on consumer complaints, insights, and feedback for business UBS conversations
• Risk Management: Raise partnership risks in technical steercom or IB to make informed decisions with the business team
• Industry Awareness: Stay informed about industry trends, emerging technologies, and regulatory changes to ensure compliance and competitiveness
• Quality Management System: Support BU teams in developing and implementing the Quality Management System (QMS) to ensure first-time-right innovations that are compliant and safe
• Capability Development: Support the development of new capabilities and improvements in current/new manufacturing sites to land innovations and big 5s changes
• Change Management: Maintain an effective Change Management system with partners to ensure business changes are effectively landed first time right
• Culture Transformation: Support the BU E2E Culture via Digital Transformation Program
• Quality Advocacy: Be the voice of quality in cross-functional teams, influencing decisions to ensure superior products, even if it means challenging norms and developing new standards/methods.

ALL ABOUT YOU

• Digital understanding, data analytics, able to review the platforms, deploy and build insights to improve
• Able to work with SU to determine and execute the factory masterplan on quality digital program which will support delivering safe, superior products and help in driving operational effectiveness leading to net productivity
• Strong consumer understanding and ability to bring insights to influence team decisions via digital intervention and reducing manual activity
• Quality management expertise, including developing and implementing quality control procedures, conducting audits, and managing quality assurance programs
• Analytical skills for monitoring quality metrics, identifying trends, and implementing corrective actions
• Excellent communication skills for collaborating with cross-functional teams, suppliers, and regulatory agencies
• Problem-solving abilities for investigating consumer complaints and implementing changes for innovations and transformation programs
• Experience in virtual teamwork.

NOTES

About Unilever

Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry’s, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.

Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’.

What We Offer

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. 

Diversity at Unilever is about inclusion, embracing differences, creating possibilities, and growing together for better business performance. We want to push boundaries, and have the flexibility needed to keep adapting in an ever-changing, more dynamic world. This means giving full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

As part of your hiring journey, we are happy to support requests for reasonable adjustments, to improve your recruitment experience.

To find out more, including more information about our Employee Resource Groups, please click here.

Recruitment Fraud

Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs.  These types of attacks are becoming more common as more people are looking for employment in the economic climate. 

How is Unilever tackling this?

Many of Unilever’s recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down. 

What can I do?

If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat. 

Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!