People Partner - Ice Cream (2 roles)

Job Title- People Partner - Ice Cream

Work Location: Pune/ Mumbai HO

Company Overview:

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of over $8 billion.

As we proceed to create world’s largest and leading Ice Creams company, we are seeking dynamic, entrepreneurial & passionate talent with strong expertise & a desire to make an impact.

FUNCTION INTRODUCTION

Human resource is a strategic function that facilitates effective people management practices. It helps organizations optimize their human capital to achieve their goals and objectives.

JOB PURPOSE:

People Partner is the primary contact for all LMs and EEs regarding all queries relevant to HR systems and processes, spanning on-boarding, payroll, leave, travel, exits & issue escalations. They work with various teams in HR, Legal, etc to enable a flawless end-to-end employee experience for employees as well as their day-to-day HR needs. PEL’s are responsible for ensuring that employee policies, practices and programs are consistently applied across client groups and the company. PEL’s also partner with Expertise teams on policy updates. This role is accountable for knowledge management and feeding insights into enhancement of artificial intelligence of the technology platforms (UNA).

JOB RESPONSIBILITIES:

Main Accountabilities:

1) Policy guidance and administration

• Leave policy queries, helping with Leave portal usage, leave encashment implementation etc.

• Travel policy guidance and implementation for domestic travel and transfers

• Obtain signoff’s as per Schedule of Authority for administration E.g. Backdated promotion approval, disturbance allowance approval etc.

• Advise on appropriate policy implementation for any employee need E.g. If a person is looking for time off, PEL will advise whether it would be a career break, LOP, Medical leave etc based on context; would partner with LM, HRBP and apply policies as fit.

• Resolve employee pay and benefits queries/grievances

• Warm handover to Global mobility for international assignment cases to enable smooth experience for International Assignees. Also, collaborate with the Vendor (Deloitte) who manages local documentation of the global assignees when required.

2) Knowledge Management and simplification

• Identifying continuous improvement opportunities of processes and documenting them as knowledge articles.

• Writing knowledge articles basis experience from employee queries on Service Now.

• Support Artificial Intelligence learning by updating the cloud-based platform with knowledge articles and updates.

• Facilitate adoption of self-service and informational channels with employees E.g. Mobile app, Bot, etc.

• Proactively Identifying cases of employee’s queries and information of global move.

3) My Pay/Benefits

• Informing employees of pay related issues/comms after getting feeds from People Operations team.

• Accountable for closure of payroll queries when handed off from UNA through case management too

• Update VPF and Employee claims (Education assistance claim) on the One-time payroll input site.

• Validating data with HRBP for APR.

• Collating proposals for offline cases

• ERS submission and process completion on Exit Online for HRBPs

• Guiding the LM to complete the proposals on Workday

• Answering employee queries pertaining to Total Reward.

4) My Onboarding:

• Manage goods relocation and related support for the new joinee • Sending welcome email to new joinees and informing them about the documentation process.

• Inform Line Managers about their new joinees and check for Buddy (wherever applicable)

• Proactively send request to respective teams for arranging Day 1 necessities (ID Card, Laptop, Email ID, Gift Hamper).

• Escort new joinees on day 1 and campus visit.

• Provide standardized HR Induction

• To ensure that employees submit their post joining documents for payroll purpose and for records.

• Collaborate with new joinees to understand his/her relocation/travel needs and send request accordingly.

• Support for BGV and follow up on pending document

5) Confirmation

• Guiding the LM through the confirmation process

• Initiating PIP and guiding HRBP/LM

• Obtaining necessary approvals for probation extensions

6) My Exit:

• Ensuring that exit is updated on Workday /Exit online tool as soon as it is notified.

• Collaborate with HRBP’s for taking confirmation on the Notice Period and LWD. • Guiding employees on the Exit process and documentation to ensure that they complete the processes on time.

• Follow-up with respective stakeholders for signoff if in case no update is received.

• Responsible for smooth closure of old exit cases in collaboration with Exit team.

• Supporting relocation and skill upgradation for grieving families in Death cases

Key Interfaces:

. HRBPs, Line Managers and employees

· GM team

· Payroll team

· Reward team

· Talent Advisors

. HUB team

. Commercial Team

WHAT YOU NEED TO SUCCEED

EXPERIENCES AND QUALIFICATIONS

• Essential Experience – 5 to 7 yrs

• Educational Qualification- Post Graduate Diploma or equivalent in Personnel Management/ Human Resource Management.

KEY SKILLS REQUIRED HR operations and technology, Processes, HR Automation, Stakeholder management

LEADERSHIP

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Critical SOL (Standards of Leadership) Behaviors

• PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.

• PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.

• TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.

• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.

• CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.

• BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.

Our commitment to Equality, Diversity & Inclusion 

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.