Assistant Customer Business Development Manager

JOB TITLE: ASSISTANT CUSTOMER BUSINESS DEVELOPMENT MANAGER

JOB LOCATION: SINGAPORE

ABOUT UNILEVER

Unilever is one of the world’s leading suppliers of Beauty & Wellbeing, Personal Care, Home Care, Nutrition products, with sales in over 190 countries and products used by 3.4 billion people every day. We have 127,000 employees and generated sales of €60.1 billion in 2022.

Our vision is to be the global leader in sustainable business and to demonstrate how our purpose-led, future-fit business model drives superior performance. We have a long tradition of being a progressive, responsible business.

The Unilever Compass, our sustainable business strategy, is set out to help us deliver superior performance and drive sustainable and responsible growth, while:

• improving the health of the planet;

• improving people's health, confidence and wellbeing;

• and contributing to a fairer and more socially inclusive world.

For more information about Unilever and our brands, please visit www.unilever.com.

The incumbent will lead end-to-end management of business initiatives in Singapore for ecommerce customers & DFI. The incumbent will be responsible for achievement of the topline & bottom-line growth of the channel and customers.

KEY RESPONSBILITIES:

• Sustainable Customer Growth

  • Responsible for top-line growth for the eCommerce & DFI account by developing and implementing the levers of portfolio, route-to-market, efficient fulfilment, financial hygiene and positive customer experience

  • Demonstrate exceptional interpersonal skills to build long-lasting strategic relationships with the customer

  • Manages promo investment with the customer ensuring all finance accruals are completed in a timely manner

  • Provide clear objectives and deliverables for partners and delivers the agreed plan against targets

  • Provides timely feedback on the plan to ensure adjustments can be made to implement the optimal plan

  • To lead joint business planning with key retailers

• Execution Rigor

  • Build processes to drive efficiency in execution in terms of on-shelf availability, pricing strategies, media assets and understanding the customer shopping journey

  • Manage promo & media investments (on- and off-retail platforms)

  • Ensuring speed to market for new product launches to land fast and with impact

  • Tracking of PO status to ensure timely and prompt fulfilment & to achieve retailer’s service level requirements

  • Tracking of trade spending and evaluation of efficiency of promotional investments

• Working with collaborative teams

  • Negotiate both strategically and tactically in an agile, fast-paced channel with external & internal stakeholders to deliver on agreed business results

  • Lead on the execution of the end-to-end internal administrative processes

• Unlocking Capabilities

  • Demonstrate the drive to build capabilities to solve business problems and curiosity to test and learn

  • Share learnings with Regional eCommunity and internal stakeholders

KEY REQUIREMENTS:

• 5+ years of commercial experience with focus on eCommerce and Modern Trade within FMCG industry

• Category knowledge in FMCG industry

• Business experience within category strategy planning or shopper marketing will be a plus point.

• Ability to operate on a cross-national scale and develop remote management skills

• Exhibit good communication skills and demonstrate strong partnership with cross-functional teams and stakeholders

• Ability to seize the big picture and to deep dive into details when necessary

• Deep consumer empathy and inquisitiveness to find solutions beyond the obvious

• Ability to challenge the status quo and ask the question why not

• Financial statement understanding (P&L statement, management of trade funds)

**The roles of duties are not exhaustive and may change according to business requirements.

TO APPLY

Please apply online by clicking on the “Apply” button. Your application will be reviewed against our requirements. Should you not meet our immediate requirements, your profile will be registered in our talent pool system, and we will match your profile to suitable future vacancies.

You will be able to access your status update through the candidate tracking link.

In line with Singapore Government regulations, we are committed to giving priority to local Singaporean candidates during our hiring process. Applications from foreign candidates will be considered if suitable local talent is not available

Thank you for your interest and application.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.