Key Account Manager (7-11 & other CVS)

Main Responsibilities

Customer Strategy and Business Plan 

• Develops the customer strategic business plan for his/her respective category and customers. 
• Work out a joint customer business plan for his/her respective category and customers. 
• Works in close collaboration with the Category and Channel Team for the category and channel input, and with customer marketing teams for the specific channel plan.
• Develops optimal integrated promo plan (incl. selling the plan to the customer) and manage promo investments. 
• Manages customer promo investment with the customer. 
• Seeking opportunity to increase product presence at store (Win at point of sales); Net new items/Share of basket.
• Deliver OTIF for innovation and theme.
• Plan vol. forecast and CPP budget as monthly basis.
• Provide clear objectives and deliverables for the Customer supervisor / pre-order team.
• Deliver the agreed plan, follow-up achievement of counterparts set in the agreement. 
• Consistent monthly and quarterly business reviews of Joint Business Plannings/Trade Term with customers.
• Data churning and analysis to provide accurate business requirements for business review presentations to customers. 

Negotiation 

• Closes the deal with the Customer by negotiating the trade terms, trade funding, and counterparts according to the Unilever strategy on his/her category. 
• Manages overall levels of Customer Investments for his category. 
• Monitors Customer Performance by tracking customer contribution and market share. 

Plays active ambassador role 

• Acts as active ambassador of Unilever at the customer and of the customer at Unilever. 
• Participates actively to the account managers’ meetings, looking at the best solution for the business.

Candidate Criteria

Experience & Qualification

• Bachelor’s or master’s degree in business administration, marketing or related field.
• Overall, Sales & Marketing experience with customer facing role at least 5+ years. 
• Experienced in FMCG industry is preferred.
• Strong track record of success with prior experience in Key Account Management/Modern Trade/Channel Development.
• Skilled in developing and implementing customer/channel investment strategy.
• Experienced in managing a team of direct/indirect reports and customer management is critical.
• Experience in Marketing, Trade Marketing is desirable.

En tant qu'employeur responsable et inclusif, Unilever est attentif à la diversité et à la mixité de ses équipes. Nos recruteurs sont engagés et veillent à l'application de processus de recrutement non-discriminants.

Tous nos postes sont ouverts aux personnes en situation de handicap et Unilever accompagne ses collaborateurs dans la mise en place d'éventuels aménagements de poste et de dispositifs d'accessibilité.