B&W Key Account Assistant Manager – Health & Beauty

Working Location: Ho Chi Minh, Vietnam

About Unilever

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Job Context & Purpose

Modern Trade is a strategic team within Beauty & Wellbeing Business Unit in Unilever. We ensure that Customer plans fit with channel/customer and shoppers’ needs in order to maximize benefit for the Business Unit and our Customers. The Beauty & Wellbeing business consists of 2 categories: Hair Care & Skin Care.

B&W Key Account Assistant Manager develops and executes joint business plan with Health & Beauty (H&B) customers. He/she is responsible for the achievement of turn over target, the Unilever market share, the P&L of the Beauty & Wellbeing business and the engagement of Unilever cross-functions with such customer groups.

Main Responsibilities

Customer Strategy and Business Plan

• Manage the customer P&L for the customer and by categories, counterparts, and budget planning
• Develop relationship with customers
• Develops the customer strategic business plan for his/her respective customer. Work out a joint customer business plan for his/her respective customer. Lead and execute Joint Business Planning according to the Global standards together with the customer.
• Develop, implement and execute a Cell Approach plan in close collaboration with the customer, CSP and BU
• Works in close collaboration with the CSP Managers for the category input, and with customer marketing for the customer/channel plan
• Develop in-store communication activation for channel/customer initiatives
• Generate insights for the assigned customer/channels (store layout, traffic)
• In charge of in-store extra visibility/highlight display, not execution
• Develop and guides implementation of customer events
• Provide clear objectives and deliverables for the field team, under responsibility of Field Operation Team
• Implement Customer audit

Negotiation

• Closes the deal with the Customer by negotiating the trade terms, trade funding, and counterparts according to the UL strategy on his/her customer
• Manages overall levels of Customer Investments for his customers
• Monitors Customer Performance by tracking customer contribution and market share for major categories

Plays active ambassador role

• Acts as active ambassador of Unilever at the customer and of the customer at Unilever
• Participates actively to the account managers meetings, looking at the best solution for the business even if not in line for his/her customer

Requirements

• 4+ years of experience in Sales
• Two to three roles in Customer Marketing/Trade Category Management and Account Management / Field Sales  (when wanting to pursuit a Customer Development career) 
• Customer Facing experience combined with Brand Building experience is ideal

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En tant qu'employeur responsable et inclusif, Unilever est attentif à la diversité et à la mixité de ses équipes. Nos recruteurs sont engagés et veillent à l'application de processus de recrutement non-discriminants.

Tous nos postes sont ouverts aux personnes en situation de handicap et Unilever accompagne ses collaborateurs dans la mise en place d'éventuels aménagements de poste et de dispositifs d'accessibilité.