Local Horeca Groups Account Manager

Function: Local HORECA Group IC

Scope: MADRID y zona NORTE/SUR TBC

Terms & Conditions: Full time

If you are in the Unilever Ice Cream business or consider choosing to work for the Unilever Ice Cream business, you will work for the Global, leading Ice Cream player with €7.9bn Turn Over in 2023. The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have strong brands equities: 5 of top 10 selling brands including Wall’s, Magnum, Ben &Jerry’s. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by November 2025.

Ice Cream has distinct characteristics from Unilever’s other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As Ice Cream company we are committed to developing and nurturing talent within our Ice Cream company. You will have ample options for career growth and exploration, allowing you for you to explore roles and opportunities across the new organization. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company. We hope that you will want to build the new chapter of our Ice Cream history together with us.

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of over $8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.

JOB PURPOSE:

Find your purpose at Unilever. Lead innovations that drive our business to win and grow. Learn from brilliant leaders and diverse colleagues in a global environment, becoming your best self.

If you are passionate about offering chefs solutions that have a great impact on the food service business,  then this role is just for you!

KEY RESPONSIBILITIES:

ACQUISITION

• Understand chain restaurants requirements, pain points and needs.
• Identify prospects and lead generation.
• Organize culinary session together with Chefs.
• Meeting proper preparation and follow-up
• Agreement negotiation and sign off.
• Create and present Business Cases for new accounts

ACCOUNT MANAGEMENT

• Prepare an individual plan for each national/Regional chain in coordination with other areas of the organization (i.e. marketing, operator, delivery experts, chefs…).
• Define targets, measure performance and review plans with individual chains.
• Analyze sales, profitability and data of the channels under management with a view to develop accounts and improve channel management.
• Be able to challenge the customers with good business arguments.
• Coordinate with internal and external teams: visits, follow-up agreement and validate execution point by point.
• Manage administrative task related to Pricing, Customer Facing with Unilever stakeholders
• Coordinate & aligned with wholesalers and distributors proper customer approach.

WHAT YOU NEED TO SUCCEED:

EXPERIENCES & QUALIFICATIONS

• University degree, with an emphasis in business
• Previous relevant experience as KAM – deep knowledge of HORECA Channel understanding and Account Management.
• Experience working with Food Service distribuitors will be highly valued

• Proficient Level of English and Spanish is a must

SKILLS

• Drive, autonomous and collaborative.
• Business analysis, planning and implementation experience.

• Passionate, energetic, results driven individual with proven leadership abilities

LEADERSHIP

• Critical SOL (Standards of Leadership) Behaviors
  • PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
  • PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
  • TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
  • BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.

Unilever embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

FEEL LIKE THIS ROLE IS YOUR FLAVOR?

To apply, you must do so online. Please do not forget to upload your CV, latest EoY and a motivation letter.  If you have been informed that you are at risk of redundancy, please make sure to tick this box during your application. Please also attach your letter of redundancy to the application.

Your application will be reviewed against our requirements, and we will be in touch shortly after the closing date to provide you with an update on the status of your application.

By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to apply for other positions.

Disclaimer

Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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